Mô phỏng quá trình phục vụ người đọc ở một thư viện
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DOI:
https://doi.org/10.15625/1813-9663/9/1/8205Abstract
This article presents an application of queuing theory in order to establish a mathematical model for the process of service in a library or in information center.
On the basic of the model mentioned and applying the simulation method of Monte-Carlo with properties of random numbers, the author proposes an algorithm and a flowchart for writing a simulation program of this process. The input data if this program is composed:
-Distribution of the number of andience’s requests.
-Distribution of the service time.
After running, this program will give the following information on service system: Total of service time, total of writing time, total of free time, average of service time, average of writing time…
Thus are sharacteristics features of the service system.
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