Mô phỏng quá trình phục vụ người đọc ở một thư viện

Đoàn Phan Tân



This article presents an application of queuing theory in order to establish a mathematical model for the process of service in a library or  in information center.

On the basic of the model mentioned and applying the simulation method of  Monte-Carlo with properties of  random numbers, the author proposes an algorithm and a flowchart for writing a simulation program of this process. The input data if this program is composed:

-Distribution of the number of andience’s requests.

-Distribution of the service time.

After running, this program will give the following information on  service system: Total of service time, total of writing time, total of free time, average of service time, average of writing time…

Thus are sharacteristics features of the  service system.

Journal of Computer Science and Cybernetics ISSN: 1813-9663

Published by Vietnam Academy of Science and Technology